Performance management, done properly.

Getting Started: Your First 15 Minutes

Everything you need to know after signing in to Nami for the first time

How Nami Bot Works

Understanding your AI assistant for reviews, surveys, and feedback

Understanding Roles & Permissions

What each role can see and do in Nami

Creating & Launching a Performance Cycle

Step-by-step guide to the 5-step cycle creation wizard

The Review Lifecycle Explained

Visual walkthrough of a complete performance review cycle from start to finish

Review Templates: Using & Creating

How to use system templates and create custom review question sets

Deadline Reminders & Overdue Reviews

Cycle Phases Explained

First Cycle Playbook

How to Complete a Self-Review

Step-by-step guide to completing your self-assessment via Nami in Slack

How to Write a Manager Review

Guide for managers on completing performance reviews for direct reports

How to Give Upward Feedback (360°)

Guide to providing confidential feedback about your manager

Viewing Your Performance & Kudos

How to find and understand all your kudos and review feedback in one place

Kudos (Continuous Feedback)

Peer Reviews

Setting & Tracking Goals

Initial Workspace Setup Guide

Complete guide to setting up your Nami workspace after installation

Team Management: Adding & Managing Users

How to add, edit, and organize team members in your workspace

My Team Dashboard

Bulk CSV Import

Onboarding New Hires Mid-Cycle

Creating & Running Surveys

eNPS Best Practices

Setting Up Competency Frameworks

How to import, create, and manage competency frameworks for your organization

Competency Matrix & Heatmap

Running Calibration Sessions

How to use calibration tools to ensure fair and consistent grading

Year-End Calibration Playbook

Understanding Analytics

Departments, Job Families & Levels

Billing & Plans

Pricing tiers, how to upgrade, and managing your Nami subscription

Security & Privacy

How Nami protects your data — tenant isolation, encryption, compliance, and data handling

Rating Scale Configuration

Frequently Asked Questions

Quick answers to the most common questions about Nami